TenAsys Support

For sales and general questions please see the contact us page.

Every TenAsys software development kit (SDK) includes a one year support contract, renewable annually for a nominal fee. Your TenAsys product support contract gives you direct access to our technical support staff.

In addition to our on-line and e-mail technical support resources, a support contract also entitles you to free upgrades and updates for your covered product(s).

24x7 on-line support

The TenAsys Knowledge Base is the first place to look for answers to your technical questions. It is continually being updated and expanded with whitepapers, documentation, code examples, and frequently asked questions (FAQ).

You must register for access to the TenAsys Knowledge Base. Please set your spam filter to accept e-mail from the tenasys.com domain; this will insure that you receive your knowledge base registration confirmation e-mail.

Straight from the source e-mail support

The engineers that build our RTOS products also support our RTOS products. A key benefit of maintaining your TenAsys support contract is direct access to the experts in our engineering team, so your technical questions are always answered straight from the source.

E-mail support and free upgrades and updates are only available to customers covered by an up-to-date support contract. Without a valid support contract you are limited to publicly accessible articles in the TenAsys Knowledge Base.

Note: The search bar at the top of the pages in this web-site is limited to finding information on the public pages of our web site; it will not locate articles in the knowledge base. A seperate knowledge base search engine is provided to locate articles and downloads stored in that database.